In this simulation several communication breakdowns and misinterpreted messages from HR have occurred between the functional teams at recently merged Metitelos and KLT Wireless,. There is a palpable feeling of angst in the Malaysian office among the former employees of KLT. In this situation the learner is hired as a communications consultant to analyze the situation and design a solution. Learners must communicate with key stakeholders to gather information used to identify the core problem.
The simulation has learners face intercultural communication challenges. It also presents the learner with an ethical challenge where select characters ask the learner to compromise the diligence of their reporting on the causes of the problem.