About this module

In this experiential learning module on Problem Solving, the learner joins a digital consulting company, Aria Consulting, that specializes in assisting clients in the medical industry. Their newest client is Adonis Medical, a cosmetic surgery company that specializes in providing discrete services to high-profile clients who wish to remain anonymous (politicians, celebrities, public figures, wealthy CEOs, etc.)

Adonis has recently suffered a ransomware attack and the company is in crisis. The hackers have given the company one week to pay a $500,000 ransom or their client list and all associated personal files will be leaked to the public. Aria Consulting has been brought in to investigate and recommend the next steps, including whether the ransom should be paid.

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Learning Objectives

Throughout this learning module, the learner will:

✔️ Learn to communicate professionally in a stressful situation

✔️ Analyze and think critically despite conflicting advice

✔️ Maintain objectivity and professional ethics in the face of pressure

Skills Experienced and Assessed

✔️ Information gathering

✔️ Critical reading

✔️ Audience awareness

✔️ Knowledge translation

✔️ Problem identification

✔️ Creative problem solving

✔️ Problem prevention

✔️ Making an ethical decision

✔️ Communication across organization levels

Learning Outcome

The learner will learn to understand the dangers of unsecured cybersecurity and the potential fall-out from a cyber breach. Simultaneously, they will need to navigate a tense situation with many conflicting viewpoints, an ethical conundrum, and pressure from superiors in order to make a sound and well-informed recommendation.

Duration

The learning module will take learners 2 to 3 hours to complete.

Implementation Options