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Product Development Manager/Specialist

About Ametros Learning

Ametros helps learners transition knowledge into practical skills.  Based on the pedagogical principles of experiential learning, we deliver immersive, AI-powered “practice-based” learning that increases engagement, skill proficiency, and retention in a risk-free environment.

In each experiential learning module, learners take on a role and assignment within a fictitious company. To complete their assignment, they are required to interact via simulated email or instant messaging with AI-powered clients, co-workers, supervisors, and other characters.

Each interaction with an AI-powered character is designed to measure the learner’s ability to demonstrate knowledge and skills. Depending on how successfully the learner communicates and demonstrates the required skills, the character replies with different responses, tone, and attitudes providing learners with feedback that mirrors real-life experience. The platform also assesses competency and delivers real-time individualized feedback and adaptive content.

Through authentic interactions, iteration, and feedback, learners gain concrete experience in a carefully designed narrative that works towards the resolution of a problem or project.

Where and When We Work

During the pandemic, we closed our downtown Toronto office and became a fully remote company. All of our team members work from home. This has worked out well and we plan to continue in this fully remote mode for the foreseeable future. We have also implemented a 4-day work week for all employees.

The Ideal Candidate

As an ideal candidate, you are naturally creative and love the creative process of collaborating to make a good idea great. You are able to write clearly, concisely, and accurately. You have strong attention to detail and are results-oriented. Your ability to multitask and manage multiple projects and deliverables is clearly evident. You are fascinated by technology and are keen to find ways to leverage it. You thrive in a challenging and changing work environment. Lastly, you love learning.

About the Job

The Product Development Manager/Specialist will be responsible for supporting the product development function and managing specific product development projects. Success in this role will be measured in the timely delivery of deeply engaging and authentic practice-based learning modules for our clients.

What you Will do

Reporting to the Manager of Product Development, the Product Development Manager/Specialist will be responsible for:

  • Supporting the design and development of custom and off-the-shelf products through creative writing of immersive scenarios, challenging projects/tasks, and highly engaging characters
  • Designing pedagogical frameworks and assessment schemes to teach or assess targeted learning outcomes and skill development
  • Reviewing products with a lens to user experience; Identifying risks, inconsistencies, and opportunities to improve authenticity
  • Writing clear, accurate, and concise text
  • Exploring technological innovations through trial and error with a GPT-3 driven AI engine
  • Managing client expectations and deliverables
  • Managing the allocation of priorities across multiple projects
  • Participating in product quality improvement and user support of live products
Required skills and experience
  • Post-secondary degree (preferably in the area of communication, professional writing, English, education, or a related discipline)
  • 1 – 4 years of professional experience in a role that requires managing multiple priorities
  • Results-driven professional with the ability to demonstrate initiative and exercise good judgment
  • Excellent oral and written communication skills
  • Experienced in creative writing
  • Strong organizational and time management skills
  • Meticulous with strong attention to detail
  • A fast learner who loves change and embraces the unknown
  • Organizational awareness and intelligence
  • Learning industry experience is an asset
Compensation and How to Apply

Compensation is negotiable based on experience.

Please send your resume and cover letter to Nora Delf, Manager of Product Development, at ndelf@ametroslearning.com.

Equity and diversity

Ametros is an equal-opportunity employer. We will give due consideration to all qualified applicants irrespective of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

More About Ametros
Our Beliefs
  • We believe that through education we can change the world.
  • We believe that learning and true understanding is best taught through experience.
  • We believe in the power of technology and innovation but know that the best results come when people are empowered through it, not replaced by it.
  • We believe that we are all teachers, and we are all students.
  • We believe that there are no limits to what we can achieve.
Our Vision

Our vision is to transform the way we teach and learn by providing a supportive environment for learners to apply knowledge and practice critical thinking, problem-solving, and decision-making skills in a contextually authentic environment.

Our Values
  • We strive for continuous improvement through curiosity, creativity, and collaboration providing excellent experiences for our customers, partners, employees, and shareholders.
  • We embrace change, ambiguity, and diversity as drivers of innovation.
  • We strive for openness, kindness, and empathy in all our endeavours.
  • We treat all with integrity and respect.
  • We are accountable for our commitments and our actions.

Posted August 29, 2022

Let's Talk

To apply, please send your resume and cover letter to Nora Delf, Manager of Product Development